Five steps from your first message to your chameleon settling into its new home. Here is exactly what happens at each one.
Our approach
You cannot add a living animal to a basket and check out. Not here, anyway.
A panther chameleon is a five to eight year commitment that needs specific lighting, specific humidity and a specific kind of attention. Selling one to somebody who is not ready helps nobody, least of all the chameleon. So we talk first, every single time.
None of this is meant to be a hurdle. Most consultations are a friendly call of about twenty minutes, where we show you animals, you show us your setup, and we both work out whether this is a good fit.
Fill in the consultation form, email us at info@ectotherminc.com, or message us on Facebook or Instagram. Whatever is easiest.
Tell us roughly:
Typical response time: within 24–48 hours.
We start with a phone call, mostly so we both know we are dealing with a real person. After that it is whatever suits you: a video call, or photos and messages back and forth. This is the heart of how we sell, and it goes both ways. You are checking us out just as much as we are checking you out.
However we do it, we will:
There is no charge for the consultation and no obligation at the end of it. If you decide to wait six months and get your setup dialed in first, that is a good outcome.
This is where individual raising pays off. Because every animal has grown up on its own, we know each one as an individual, who is bold, who is shy, who eats like a horse, who takes a moment to settle.
We factor in:
If nothing we currently have is right for you, we will say so and put you on the list for the next clutch rather than push an animal that does not fit.
Once we have agreed on an animal, we send a Square invoice by email. You can pay it by card from your phone. We never handle your card details ourselves, and we will never ask you for them over the phone or in a message.
The invoice will clearly itemize:
Your chameleon is reserved the moment the invoice is settled, and comes off the available list immediately.
We only ever invoice through Square, from an email address ending @ectotherminc.com, and the invoice is always paid by card. We will never ask for payment by gift card, wire transfer, cryptocurrency or a friends-and-family app transfer. If someone claiming to be us asks for that, it is not us. Please tell us.
The last step, and the best one. Depending on what we agreed, your chameleon either travels overnight courier or comes home with you from an expo table.
Either way, you go home with:
Then the important part: leave them alone. Give your chameleon a full week to settle in with minimal handling. Mist, feed, and let them work out that this is home now.
At a glance
| Stage | What happens | Typical timing |
|---|---|---|
| Contact | You send your inquiry, we reply | 24–48 hours |
| Consultation | Call or video, about 20 minutes | Within a week |
| Matching | We confirm an individual animal | Same call, or a few days |
| Invoice | Square invoice sent and settled | 1–3 days |
| Homecoming | Overnight shipping or expo pickup | Weather and age dependent |
Timings assume the animal is already over six months old. If you are reserving from a younger clutch, homecoming waits until it reaches age.
It costs nothing and commits you to nothing.
